Why Professional Transcription Services Are Important


Summary

Professional transcription services come at a premium since it is hard to automate, and cannot be handled by an unskilled transcriptionist without the requisite training, experience and tools. It’s the details that count, because a lot of the work calls for a high degree of accuracy. One mistake can prove catastrophic for a whole lot of people.


Professional transcription services come at a premium since it is hard to automate, and cannot be handled by an unskilled transcriptionist without the requisite training, experience and tools. It’s the details that count, because a lot of the work calls for a high degree of accuracy. One mistake can prove catastrophic for a whole lot of people.

Perhaps it might be easier to start with a simple explanation of the process, and then proceed to real-world needs and solutions. At its root, the transcription business consists of converting speech (audio or video) into text stored in a digital format. The transcriptionist is supposed to listen to the audio and type it up accurately.

It’s not wrong to think that anyone with half a brain should be able to do this, but speed and accuracy are critical to this field. This is why only professionals can do this job, and even they need the help of hi-tech hardware and software tools to maintain accuracy while providing huge volume transcriptions. As a general rule, a 15-minute audio track must be transcribed within an hour.

It also needs a fair amount of training and there is a learning curve that cannot be avoided. A medical transcription company, for example, requires its transcriptionists to be knowledgeable about medicine and all the terminology that physicians use. As a matter of fact, a lot of companies prefer to hire candidates with a background as a pharmacy or nursing assistant, and provide them with the requisite training required to become a transcriptionist.

Doctors record their diagnosis and everything they want included in a case file, and this audio then has to be transcribed perfectly. A single mistake can prove fatal to the patient, and would lead to a medical malpractice lawsuit. It could easily end the careers of the involved physicians and hospital or clinic administrators.

Data security as it is shared with third-party providers and sent to and fro across the Internet is another major concern. Health care records in the U. S. Are subject to HIPAA compliance, and their providers with access to the data need to be complaint too. Similarly, compatibility with the hospital’s electronic medical record system is needed, and this calls for the transcriptionist to follow specific naming protocols and standards.

A law firm will likewise need 100 percent accuracy in its transcriptions. Lawyers take depositions and have hours of recordings that must be transcribed word for word. Again, one mistake could result in a client losing the case in court, and this clerical error on the lawyer’s part would be grounds enough for a malpractice claim.

Apart from such standard transcriptions of recorded speech, there are quite a few other professional transcription services that may be required. Translated transcription (audio in one language to text in several languages) comes to mind, as does closed captioning for live video feeds. Once more, there is no room for error in live transcriptions because there’s no time for verification and corrections. In other words, not paying a professional to do this kind of work will turn out to be hugely expensive in the end.

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